Leonel Ortiz

Leo has gone beyond expectations to provide a legendary experience with our residents on a daily basis. Here’s just one of the many times expectations have been overfilled.

Per our General manager:

“Wow! Just wow. I know we talk about making a difference and are constantly looking for creative ways to fulfill our mission, but to actually see it performed in real life is absolutely inspiring!

I am so proud of our team. We found out that Leo was the valet who took the effort to provide this legendary living experience and Karen is the valet who he’s referring to below, who shared the great result with Mario. Great job TEAM! On behalf of 8899 Beverly, would you please give Leo a HUGE PAT ON THE BACK, along with sharing this experience with your executive team! We are certainly blessed and appreciate all you and our team do for us. Leo definitely made my WHOLE month.”

The statement relates to Leo going beyond his responsibilities to change the battery of a key fob.