Fasil Worku

On October 28th the Hilton Americas had a guest stay with them, and while the guest was walking back to the hotel, and she entered the valet drive area, she noticed a man banging his head on the glass of the hotel. She kept walking, and then she was on the ground due to the guy pushing her face-first to the ground. Our Senior Account Manager Fasil witnessed the incident and rushed over to help and tend to the guest until hotel security and paramedics arrived on the scene. While all this was happening, Fasil still managed to keep an eye on the unstable man who pushed the guest, managing the busy hotel drive, and still check on the guest that was injured. The quick reaction and attention by Fasil truly defines the character of a Propark employee and our company’s culture. The act of professionalism provoked a heartfelt note to the hotel GM from the guest praising Fasil and our company for the way this situation was handled. Fasil also won the Amazing Stay Spotlight award for his actions.